Hotel

Smart Hotels, Happier Guests

Turn every stay into a data driven experience. Our platform forecasts demand, personalizes offers, automates front desk workflows, optimizes housekeeping routes, and monitors assets in real time. You get higher RevPAR, faster service, lower operating costs, and guests who feel understood without adding headcount. Integrate safely with your PMS, POS, and IoT stack while maintaining data governance and brand standards.

1 %
faster checkouts
1 % Cut
booking uplift
1 %
labor savings

Where Hotels Struggle

Margins tighten as guest expectations rise. Manual processes, fragmented systems, and volatile demand make it hard to scale consistent service.

Unpredictable Demand
Volatile seasonality and events lead to overstaffing or understaffing that hurts service and profits.
OTA Dependence
Heavy reliance on online travel agencies increases acquisition costs and dilutes brand relationships.
Manual Operations
Paper checklists and ad hoc dispatch slow room turns, maintenance, and guest recovery.
Fragmented Data
PMS, POS, CRM, and energy systems rarely talk, blocking real time insights and personalization.
Inconsistent Service
Slow response to requests and missed preferences reduce satisfaction and review scores.
Rising Energy Costs
Inefficient HVAC and lighting control inflate utility spend and sustainability risk.
Control Hub

Operation Dashboards for Hotel Management

One live workspace that coordinates front desk, housekeeping, maintenance, and F&B with AI routing and predictions.

  • Predicts occupancy to align staffing with real demand.
  • Auto prioritizes work orders and dispatches the right technician.
  • Surfaces at risk stays for proactive recovery before checkout.
  • Monitors energy and asset health to prevent downtime.
Proven result:

Average response time reduced by 35%.

Improvement metrics

Service SLAs improved

35%

Utility spend reduced

12%

Auto resolution rate at

45%

Improvement metrics

Email ROI at

3.2 times

Direct channel share up

18%

Upsell rate up

26%

Engage

Guest Growth Suite for Personalization

Adaptive marketing and messaging that tailors offers to each traveler across web, email, and on property touchpoints

  • Builds unified profiles from bookings, stay history, and preferences.
  • Delivers timely offers that match context and intent.
  • Tests creative automatically to lift conversions continuously.
  • Brings back past guests with lifecycle journeys.
Proven result:

Direct bookings increased by 22%.

Improvement metrics

Email ROI at

3.2 times

Direct channel share up

18%

Upsell rate up

26%

Forge

App Studio for Rapid AI Creation

Low code toolkit to launch hotel specific AI apps like concierge chat, housekeeping planner, and revenue forecaster.

  • Drag and drop data sources with secure permissions.
  • Templates accelerate common operational workflows.
  • Human in the loop review for sensitive decisions.
  • Governance with audit trails and role controls.
Proven result:

New use cases launched 60%. faster.

Improvement metrics

Time to launch reduced

60%

Development cost reduced

40%

Staff adoption in 30 days

75%

Challenge:

High OTA commissions, slow ticket handling, and weak pre arrival upgrades created margin pressure and poor mid season reviews.

Results:

  • More direct bookings by 22%
  • Higher ancillary revenue per stay by 28%
  • Faster room turn times by 33%
  • Increase in average review score by 40%

Solution:

Deployed Operations Hub to orchestrate housekeeping and maintenance, activated Guest Growth Suite for personalized direct offers, and used App Studio to launch an AI concierge and upgrade flow.

“AI made our service faster and our marketing genuinely personal. Guests noticed immediately and so did our margins.”
- Bill George
Operations Director, HarborView Hotels
  • Drag and drop pipelines that connect to your PAS and CRM.
  • Versioning, approvals, and rollback for safe changes.
  • Synthetic data tools to stress test edge cases.
  • Monitoring with bias and drift alerts for every model.

Let’s Build Something Smart Together — Start Today!

Fill out the form below, and one of our experts will contact you within 24 hours to discuss your needs. Whether it’s IOT or  cybersecurity solutions, or tech support, we’re here to tailor a plan that works for you.

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